/* Parabólica Support — client launcher/window (dev88.22.8). */
.parabolica-chat-lite,.parabolica-chat-lite *{box-sizing:border-box;backdrop-filter:none!important;-webkit-backdrop-filter:none!important}
.parabolica-chat-lite{--pcl-orange:#fd6d01;--pcl-ink:#102139;--pcl-muted:#6f8094;--pcl-line:#dfe6ee;--pcl-green:#18a567;position:fixed;right:22px;bottom:22px;z-index:2147483600;isolation:isolate;filter:none!important;-webkit-filter:none!important;transform:none!important;opacity:1!important;font-family:Montserrat,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;color:var(--pcl-ink)}
.parabolica-chat-lite button,.parabolica-chat-lite textarea{font:inherit}
.parabolica-chat-lite[hidden]{display:none!important}
.pcl-launcher{display:flex;align-items:center;gap:10px;border:1px solid rgba(212,221,230,.82);border-radius:999px;background:#fff;color:var(--pcl-ink);box-shadow:0 14px 38px rgba(23,39,56,.2);padding:7px 14px 7px 7px;cursor:pointer;min-height:56px}
.pcl-launcher:focus-visible,.pcl-close:focus-visible,.pcl-form button:focus-visible,.pcl-form textarea:focus-visible{outline:3px solid rgba(253,109,1,.22);outline-offset:2px}
.pcl-mark,.pcl-avatar{display:grid;place-items:center;border-radius:50%;background:#fff4ec;overflow:visible}
.pcl-mark{position:relative;width:42px;height:42px;flex:0 0 42px}
.pcl-mark img{display:block;width:36px;height:36px;object-fit:contain;filter:grayscale(1) opacity(.9);transition:filter .22s ease}
.pcl-mark::after{content:"";position:absolute;right:0;bottom:0;width:11px;height:11px;border-radius:50%;background:#c24b43;border:2px solid #fff;box-shadow:0 1px 4px rgba(0,0,0,.22)}
.parabolica-chat-lite.is-online .pcl-mark img{filter:none}
.parabolica-chat-lite.is-online .pcl-mark::after{background:var(--pcl-green)}
.pcl-launcher-copy{display:flex;min-width:0;flex-direction:column;align-items:flex-start;line-height:1.2}.pcl-launcher-copy strong{font-size:13px}.pcl-launcher-copy small{margin-top:3px;color:#6c7b8b;font-size:10px;white-space:nowrap}.parabolica-chat-lite.is-online .pcl-launcher-copy small{color:#167a50}.parabolica-chat-lite.is-offline .pcl-launcher-copy small{color:#9a4a43}

.pcl-panel{position:absolute;right:0;bottom:68px;display:flex;width:min(405px,calc(100vw - 28px));height:min(620px,calc(100dvh - 112px));min-height:440px;flex-direction:column;overflow:hidden;border:1px solid var(--pcl-line);border-radius:20px;background:#fff;box-shadow:0 24px 64px rgba(18,31,44,.26);filter:none!important;-webkit-filter:none!important;transform:none!important;opacity:1!important}
.pcl-panel[hidden]{display:none!important}
.pcl-head{display:flex;align-items:center;gap:11px;min-height:76px;padding:12px 14px;border-bottom:1px solid var(--pcl-line);background:#fff}
.pcl-avatar{width:42px;height:42px;flex:0 0 42px}.pcl-avatar img{display:block;width:35px;height:35px;object-fit:contain;filter:grayscale(1) opacity(.9);transition:filter .22s ease}.parabolica-chat-lite.is-online .pcl-avatar img{filter:none}
.pcl-head-copy{display:flex;min-width:0;flex:1;flex-direction:column}.pcl-head-copy strong{font-size:14px;line-height:1.25}.pcl-head-copy small{display:flex;align-items:center;gap:6px;margin-top:4px;color:var(--pcl-muted);font-size:10px}.pcl-presence-dot{width:7px;height:7px;border-radius:50%;background:#c24b43}.parabolica-chat-lite.is-online .pcl-presence-dot{background:var(--pcl-green)}
.pcl-close{display:grid;place-items:center;width:36px;height:36px;flex:0 0 36px;border:1px solid #e0e6ed;border-radius:11px;background:#f8fafc;color:#607184;font-size:22px;line-height:1;cursor:pointer}.pcl-close:hover{background:#f1f5f8;color:#263d56}
.pcl-offline-note{margin:10px 12px 0;padding:9px 11px;border:1px solid #f0d8d4;border-radius:10px;background:#fff6f4;color:#8f443e;font-size:10px;line-height:1.45}.pcl-offline-note[hidden]{display:none!important}
.pcl-messages{display:flex;min-height:0;flex:1;flex-direction:column;gap:10px;overflow:auto;padding:16px;background:linear-gradient(180deg,#fbfcfe 0%,#f5f8fb 100%);scrollbar-width:thin}
.pcl-message{display:flex;max-width:84%;flex-direction:column;align-items:flex-start;gap:5px;padding:10px 12px;border-radius:14px;background:#fff;color:#1b2c40;font-size:13px;line-height:1.45;white-space:pre-wrap;overflow-wrap:anywhere;box-shadow:0 4px 12px rgba(22,40,60,.035)}
.pcl-message.is-customer{align-self:flex-end;align-items:flex-end;border-bottom-right-radius:5px;background:#122339;color:#fff}.pcl-message.is-operator{align-self:flex-start;border-bottom-left-radius:5px;background:#fff}.pcl-message.is-system{align-self:flex-start;border:1px solid #e5ebf1;background:#f3f6f9;color:#52677e}
.pcl-message-body{display:block}.pcl-message-time{font-size:9px;line-height:1;color:#8290a0}.pcl-message.is-customer .pcl-message-time{color:#c9d4df}
.pcl-feedback{min-height:0;margin:0;padding:0 14px;background:#fff;color:#a13f36;font-size:10px;line-height:1.35}.pcl-feedback:not(:empty){padding-top:7px}
.pcl-form{flex:0 0 auto;padding:11px 12px max(11px,env(safe-area-inset-bottom));border-top:1px solid var(--pcl-line);background:#fff}
.pcl-label{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.pcl-form textarea{display:block;width:100%;min-height:64px;max-height:126px;resize:vertical;border:1px solid #d8e1ea;border-radius:13px;background:#fff;color:var(--pcl-ink);padding:11px 12px;line-height:1.45}.pcl-form textarea::placeholder{color:#8a99aa}.pcl-form textarea:focus{border-color:rgba(253,109,1,.5);box-shadow:0 0 0 3px rgba(253,109,1,.08);outline:0}
.pcl-form-actions{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:8px}.pcl-form-actions small{max-width:230px;color:#78889a;font-size:9px;line-height:1.35}.pcl-form button{min-width:78px;border:0;border-radius:11px;background:linear-gradient(135deg,#ff7a15,#fd5b01);color:#fff;padding:9px 13px;font-size:11px;font-weight:800;cursor:pointer;box-shadow:0 7px 18px rgba(253,109,1,.17)}
.pcl-form button:hover{filter:brightness(.98)}

@media (max-width:520px){
  .parabolica-chat-lite{right:max(10px,env(safe-area-inset-right));bottom:max(10px,env(safe-area-inset-bottom));left:auto}
  .pcl-launcher{min-width:54px;min-height:54px;padding:6px}.pcl-launcher-copy{display:none}.pcl-mark{width:40px;height:40px}.pcl-mark img{width:34px;height:34px}
  .parabolica-chat-lite.is-open{inset:0;right:auto;bottom:auto;display:block;width:100vw;height:100dvh;pointer-events:none}
  .parabolica-chat-lite.is-open .pcl-launcher{display:none}
  .pcl-panel{position:fixed;inset:max(6px,env(safe-area-inset-top)) max(6px,env(safe-area-inset-right)) max(6px,env(safe-area-inset-bottom)) max(6px,env(safe-area-inset-left));width:auto;height:auto;min-height:0;max-height:none;border-radius:17px;pointer-events:auto}
  .pcl-head{min-height:70px;padding:10px 12px}.pcl-avatar{width:38px;height:38px;flex-basis:38px}.pcl-avatar img{width:32px;height:32px}
  .pcl-messages{padding:13px}.pcl-message{max-width:88%;font-size:12px}.pcl-form{padding-left:10px;padding-right:10px}.pcl-form textarea{min-height:62px;max-height:112px}.pcl-form-actions small{max-width:205px}
}
@media (max-width:360px){.pcl-form-actions{align-items:stretch;flex-direction:column}.pcl-form-actions small{max-width:none}.pcl-form button{width:100%;min-height:40px}}

/* dev88.22.10 — temas comunes antes de crear una sala. */
.pcl-topics{display:flex;min-height:0;flex:1;flex-direction:column;overflow:auto;padding:15px;background:linear-gradient(180deg,#fbfcfe 0%,#f5f8fb 100%)}
.pcl-topics[hidden],.pcl-conversation[hidden],.pcl-topic-answer[hidden],.pcl-topic-context[hidden]{display:none!important}
.pcl-topics-intro{display:flex;flex-direction:column;gap:5px;margin-bottom:12px}.pcl-topics-intro strong{font-size:15px}.pcl-topics-intro span{color:var(--pcl-muted);font-size:10px;line-height:1.5}
.pcl-topics-list{display:grid;gap:8px}.pcl-topic-item{display:flex;align-items:center;justify-content:space-between;gap:12px;width:100%;border:1px solid #e0e7ee;border-radius:11px;background:#fff;color:#21364d;padding:10px 11px;text-align:left;font-size:11px;font-weight:700;cursor:pointer;box-shadow:0 3px 10px rgba(20,38,57,.025)}.pcl-topic-item>span:last-child{color:#8291a1;font-size:20px;font-weight:400;line-height:1}.pcl-topic-item:hover,.pcl-topic-item:focus-visible{border-color:rgba(253,109,1,.3);background:#fff8f3;outline:0}
.pcl-topic-answer{margin-top:12px;padding:13px;border:1px solid #e1e8ef;border-radius:13px;background:#fff}.pcl-topic-back{border:0;background:transparent;color:#61758a;padding:0 0 9px;font-size:10px;font-weight:700;cursor:pointer}.pcl-topic-answer>strong{display:block;font-size:13px}.pcl-topic-answer>p{margin:7px 0 12px;color:#52677e;font-size:11px;line-height:1.6;white-space:pre-wrap;overflow-wrap:anywhere}.pcl-topic-answer>span{display:block;margin-bottom:8px;color:#53677c;font-size:10px;font-weight:700}.pcl-topic-actions{display:grid;grid-template-columns:1fr 1.4fr;gap:8px}.pcl-topic-actions button{border:0;border-radius:10px;background:linear-gradient(135deg,#ff7a15,#fd5b01);color:#fff;padding:9px 10px;font-size:10px;font-weight:800;cursor:pointer}.pcl-topic-actions button.is-secondary{border:1px solid #dce4ec;background:#f7f9fb;color:#30465f}.pcl-topic-actions button:focus-visible{outline:3px solid rgba(253,109,1,.2);outline-offset:2px}
.pcl-conversation{display:flex;min-height:0;flex:1;flex-direction:column}.pcl-topic-context{flex:0 0 auto;padding:7px 13px;border-bottom:1px solid #e4eaf0;background:#fff8f3;color:#8a4c24;font-size:9px;font-weight:700}
@media (max-width:520px){.pcl-topics{padding:12px}.pcl-topic-actions{grid-template-columns:1fr}.pcl-topic-actions button{min-height:40px}}

/* dev88.22.12 — Chat online temporal + Mis mensajes persistente offline. */
.pcl-tabs{display:grid;grid-template-columns:1fr 1fr;gap:5px;padding:7px 10px;border-bottom:1px solid var(--pcl-line);background:#fff}
.pcl-tabs button{border:0;border-radius:9px;background:transparent;color:#62758a;padding:8px 10px;font-size:10px;font-weight:800;cursor:pointer}.pcl-tabs button.is-active{background:#fff3ea;color:#9b4a17}.pcl-tabs button:focus-visible{outline:3px solid rgba(253,109,1,.18);outline-offset:1px}
.pcl-offline-compose{display:flex;min-height:0;flex:1;flex-direction:column;gap:10px;overflow:auto;padding:16px;background:linear-gradient(180deg,#fbfcfe 0%,#f5f8fb 100%)}
.pcl-offline-compose[hidden],.pcl-inbox[hidden],.pcl-inbox-thread[hidden]{display:none!important}
.pcl-offline-copy{display:flex;flex-direction:column;gap:5px}.pcl-offline-copy strong{font-size:15px}.pcl-offline-copy span{color:var(--pcl-muted);font-size:10px;line-height:1.5}
.pcl-offline-compose textarea{display:block;width:100%;min-height:118px;resize:vertical;border:1px solid #d8e1ea;border-radius:13px;background:#fff;color:var(--pcl-ink);padding:11px 12px;line-height:1.5}.pcl-offline-compose textarea:focus{border-color:rgba(253,109,1,.5);box-shadow:0 0 0 3px rgba(253,109,1,.08);outline:0}.pcl-offline-compose>small{color:#78889a;font-size:9px;line-height:1.4}.pcl-offline-compose>button{align-self:flex-end;border:0;border-radius:11px;background:linear-gradient(135deg,#ff7a15,#fd5b01);color:#fff;padding:10px 14px;font-size:11px;font-weight:800;cursor:pointer}.pcl-offline-compose>button:disabled{opacity:.55;cursor:wait}
.pcl-inbox{display:flex;min-height:0;flex:1;flex-direction:column;overflow:auto;background:linear-gradient(180deg,#fbfcfe 0%,#f5f8fb 100%)}
.pcl-inbox-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:14px 14px 10px}.pcl-inbox-head>div{display:flex;flex-direction:column;gap:4px}.pcl-inbox-head strong{font-size:15px}.pcl-inbox-head span{color:var(--pcl-muted);font-size:9px}.pcl-inbox-head>button{border:1px solid #dce4ec;border-radius:9px;background:#fff;color:#40566e;padding:7px 9px;font-size:9px;font-weight:800;cursor:pointer}
.pcl-inbox-list{display:grid;gap:7px;padding:0 14px 14px}.pcl-inbox-empty{margin:0;padding:18px 10px;color:#7e8c9c;font-size:10px;line-height:1.5;text-align:center}.pcl-inbox-item{display:flex;flex-direction:column;gap:5px;width:100%;border:1px solid #e0e7ee;border-radius:11px;background:#fff;color:#21364d;padding:10px 11px;text-align:left;cursor:pointer}.pcl-inbox-item.is-active{border-color:rgba(253,109,1,.25);background:#fff8f3}.pcl-inbox-item-top{display:flex;align-items:center;justify-content:space-between;gap:8px}.pcl-inbox-item strong{min-width:0;font-size:11px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.pcl-inbox-item em{border-radius:999px;background:#eef2f6;color:#647386;padding:3px 6px;font-size:8px;font-style:normal;font-weight:800}.pcl-inbox-item small{color:#8190a0;font-size:9px}
.pcl-inbox-thread{display:flex;min-height:0;flex:1;flex-direction:column;border-top:1px solid #e3e9ef;background:#fff}.pcl-inbox-thread>.pcl-topic-back{align-self:flex-start;margin:10px 13px 0;padding:0}.pcl-inbox-thread-head{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;padding:10px 13px}.pcl-inbox-thread-head>div{display:flex;min-width:0;flex-direction:column;gap:4px}.pcl-inbox-thread-head strong{font-size:12px}.pcl-inbox-thread-head span{color:var(--pcl-muted);font-size:9px}.pcl-inbox-badge{flex:0 0 auto;border-radius:999px;background:#fff0e5!important;color:#a95219!important;padding:5px 8px;font-size:8px!important;font-weight:800}.pcl-inbox-badge[data-status="responded"]{background:#eef7f2!important;color:#287453!important}.pcl-inbox-badge[data-status="closed"]{background:#eff2f5!important;color:#657383!important}.pcl-inbox-messages{min-height:150px;border-top:1px solid #edf1f5;border-bottom:1px solid #edf1f5}.pcl-form-actions button.is-secondary{border:1px solid #dce4ec;background:#f7f9fb;color:#30465f;box-shadow:none}.pcl-form textarea:disabled,.pcl-form button:disabled{opacity:.55;cursor:not-allowed}
@media (max-width:520px){.pcl-tabs{padding:6px 8px}.pcl-offline-compose{padding:13px}.pcl-offline-compose>button{width:100%;min-height:42px}.pcl-inbox-head{padding:12px}.pcl-inbox-list{padding:0 12px 12px}}
.pcl-offline-topics{display:flex;flex-wrap:wrap;gap:6px}.pcl-offline-topics:empty{display:none}.pcl-offline-topics button{border:1px solid #dde5ed;border-radius:999px;background:#fff;color:#486078;padding:6px 8px;font-size:9px;font-weight:700;cursor:pointer}.pcl-offline-topics button:focus-visible,.pcl-offline-topics button:hover{border-color:rgba(253,109,1,.3);background:#fff8f3;outline:0}

/* dev88.22.13 — contador/no leídos de Mis mensajes. */
.pcl-tab-count{display:inline-grid;place-items:center;min-width:17px;height:17px;margin-left:4px;padding:0 5px;border-radius:999px;background:#122339;color:#fff;font-size:8px;line-height:1;font-weight:800;vertical-align:middle}.pcl-tab-count[hidden]{display:none!important}.pcl-tabs button.is-active .pcl-tab-count{background:var(--pcl-orange);color:#fff}
.pcl-inbox-item.is-unread{border-color:rgba(253,109,1,.24);background:#fffaf6;box-shadow:inset 3px 0 0 var(--pcl-orange)}

/* dev88.22.14 — fallback de almacenamiento, estados y responsive final. */
.pcl-storage-warning{margin:8px 12px 0;padding:8px 10px;border:1px solid #ead9b8;border-radius:10px;background:#fffaf0;color:#755b2d;font-size:9px;line-height:1.45}.pcl-storage-warning[hidden]{display:none!important}
.parabolica-chat-lite[data-ui-state="sent"] .pcl-feedback{color:#247451}.parabolica-chat-lite[data-ui-state="loading"] .pcl-feedback,.parabolica-chat-lite[data-ui-state="sending"] .pcl-feedback{color:#64768a}.parabolica-chat-lite[data-ui-state="error"] .pcl-feedback,.parabolica-chat-lite[data-ui-state="session-expired"] .pcl-feedback,.parabolica-chat-lite[data-ui-state="thread-deleted"] .pcl-feedback{color:#a13f36}.parabolica-chat-lite[data-ui-state="thread-closed"] .pcl-feedback{color:#687789}
@media (orientation:landscape) and (max-height:520px) and (max-width:900px){.parabolica-chat-lite.is-open{inset:0;width:100vw;height:100dvh}.parabolica-chat-lite.is-open .pcl-panel{inset:max(4px,env(safe-area-inset-top)) max(4px,env(safe-area-inset-right)) max(4px,env(safe-area-inset-bottom)) max(4px,env(safe-area-inset-left));border-radius:14px}.pcl-head{min-height:58px;padding:7px 10px}.pcl-avatar{width:34px;height:34px;flex-basis:34px}.pcl-avatar img{width:29px;height:29px}.pcl-tabs{padding-top:5px;padding-bottom:5px}.pcl-messages{padding:10px}.pcl-form{padding-top:8px;padding-bottom:max(8px,env(safe-area-inset-bottom))}.pcl-form textarea{min-height:48px;max-height:72px}.pcl-offline-compose{padding:10px}.pcl-offline-compose textarea{min-height:72px}.pcl-inbox-head{padding-top:9px}.pcl-inbox-list{padding-bottom:8px}}

/* dev88.22.15 — estado visible en móvil, isotipo y textos de temas legibles. */
.pcl-topic-item{font-size:13px;line-height:1.4;padding:11px 12px}
.pcl-topic-answer>strong{font-size:14px}.pcl-topic-answer>p{font-size:13px;line-height:1.6}.pcl-topics-intro span{font-size:12px;line-height:1.5}
.pcl-mark img,.pcl-avatar img{width:30px;height:30px;filter:none!important;opacity:1!important}
@media (max-width:520px){
  .pcl-launcher{min-width:0;min-height:54px;padding:6px 11px 6px 6px;gap:8px}
  .pcl-launcher-copy{display:flex}
  .pcl-launcher-copy strong{display:none}
  .pcl-launcher-copy small{margin:0;font-size:11px;font-weight:800;letter-spacing:.01em}
  .pcl-mark{width:40px;height:40px}.pcl-mark img{width:28px;height:28px}
  .pcl-topic-item{font-size:13px}.pcl-topic-answer>p{font-size:13px}.pcl-topics-intro span{font-size:12px}
}


/* dev88.22.15.3 — auditoría global de legibilidad Support cliente.
   Regla: ningún texto funcional queda por debajo de 12px; badges/contadores >=11px. */
.pcl-launcher-copy strong{font-size:13px}
.pcl-launcher-copy small,
.pcl-head-copy small,
.pcl-offline-note,
.pcl-feedback,
.pcl-form-actions small,
.pcl-topics-intro span,
.pcl-topic-back,
.pcl-topic-answer>span,
.pcl-topic-actions button,
.pcl-topic-context,
.pcl-tabs button,
.pcl-offline-copy span,
.pcl-offline-compose>small,
.pcl-offline-compose>button,
.pcl-inbox-head span,
.pcl-inbox-head>button,
.pcl-inbox-empty,
.pcl-inbox-item strong,
.pcl-inbox-item small,
.pcl-inbox-thread-head span,
.pcl-offline-topics button,
.pcl-storage-warning{font-size:12px;line-height:1.5}
.pcl-form button{font-size:12px}
.pcl-message-time{font-size:11px;line-height:1.2}
.pcl-inbox-item em,
.pcl-inbox-badge,
.pcl-tab-count{font-size:11px!important;line-height:1.15}
.pcl-inbox-thread-head strong{font-size:13px}
.pcl-topic-item{font-size:13px}
.pcl-topic-answer>strong{font-size:14px}
.pcl-topic-answer>p{font-size:13px;line-height:1.6}
.parabolica-chat-lite.is-offline .pcl-launcher-copy strong{display:none}
.parabolica-chat-lite.is-offline .pcl-launcher-copy small{margin-top:0}
@media (max-width:520px){
  .pcl-launcher-copy strong{display:none}
  .pcl-launcher-copy small{font-size:12px}
  .pcl-message{font-size:13px}
  .pcl-form-actions small,
  .pcl-offline-copy span,
  .pcl-offline-compose>small,
  .pcl-inbox-head span,
  .pcl-inbox-item small,
  .pcl-inbox-thread-head span,
  .pcl-storage-warning{font-size:12px}
}